Identity Theft

Recovering from identity theft is easier with a plan.

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Report identity theft to law enforcement at

 • Get a personal, step-by-step recovery plan

• Print pre-filled letters and forms

• Get Chat and phone support 


Alert: The Pleasant Hills Police Department has taken several incident reports from Borough residents that have had Chase bank accounts opened in their names, without their authorization. The PHPD is working with Chase Bank and other local agencies to investigate these incidents. If you receive unsolicited information regarding a Chase account in your name, contact Chase at 800-935-9935. 

 Scam: Fraudulent phone calls:

Scammers, posing as the IRS, call claiming you owe taxes. They may demand that you settle the bogus tax bill by sending money through a gift card, prepaid debit card, or wire transfer. Alternatively, an imposter may call offering to assist with COVID-related benefits payments and ask you to provide personal or account information in order to receive a payment.

What you should know:

Do not engage in conversation if the caller: 

  • Demands immediate payment or offers to assist you with receiving a payment
  • Uses aggressive tactics, such as threatening arrest, deportation, or license revocation
  • Requests credit, debit, or bank account numbers

Even if the caller has the last four digits of your Social Security number or other identifiable information, do not share any additional information.

If you are uncomfortable with a request on a phone call that you did not initiate, do not respond. Instead, hang up immediately and contact the Treasury Inspector General for Tax Administration (TIGTA) a 1-800-366-4484 to confirm the validtity of the request. If you think it is a scam, you can also report it by calling TIGTA or online at

 Know that the IRS will not:

  • Ask you to pay your taxes using a gift card, prepaid debit card, or wire transfer.
  • Threaten to immediately have you arrested or deported for not paying.
  • Initiate contact with you or request sensitive information by email, text, or social media.

If you owe taxes, the IRS will contact you by mail before attempting to call you. You are not required to pay without the opportunity to question or appeal your tax bill.